File a Complaint

ICT Administration is committed to providing excellent services and every attempt is made to deal with complaints on the spot, however, if you would like to submit a complaint we would like to assure you that we will act in an open and honest manner, and within clear time frames.

All the complaints / suggestions we receive will be forwarded to the concerned department of ICT Administration for their action and response. We will notify you about the action taken regarding your complaint.

How to submit a complaint?

If you want to submit a complaint, or provide feedback, you can do so using one of the following methods:

  • Write to:
    Chief Commissioner Complaint Cell,
    ICT Administration Complex,
    Mauve Area, G-11/4,

Please note that after we assess your complaint we may directly refer it to another officer / department. We will only do so where this action is necessary and appropriate to assist you try and resolve your complaint.

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