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Departments

There are 06 directorates and 25 departments working under ICT Administration. All departments report to the concerned Directorate under the supervision of Chief Commissioner Islamabad. List of departments under ICT Administration is as under:-

Name of the department Contact No(s) Address
Islamabad Police 051-9258371-77 Police Lines Headquarters, H-11, Islamabad
Deputy Commissioner Office 051-9108108
051-9108109		 ICT Administration Complex, Mauve Area, G-11/4, Islamabad
Revenue Department 051-9262372 Plot No. 65, Near Honda Workshop, I-10/3, Islamabad
Labour Department 051-9108397 ICT Agriculture Complex, Mauve Area, G-11/4, Islamabad
Industries Department ICT Agriculture Complex, Mauve Area, G-11/4, Islamabad
Cooperative Societies Department 051-9261239 F-8 Markaz, Islamabad
Auqaf Department – Tehsil Office, Plot No. 61-A, Service Road North, I-10/3, Industrial Area, Islamabad
Civil Defense Department 051-9160778 F-8 Markaz, Islamabad
Food Department – Tehsil Office, Plot No. 61-A, Service Road North, I-10/3, Industrial Area, Islamabad
Excise & Taxation Department 051-9265598 H-9, Islamabad
Local Government & Rural Development 051-9108396 ICT Agriculture Complex, Mauve Area, G-11/4, Islamabad
Zakat & Usher Department – Tehsil Office, Plot No. 61-A, Service Road North, I-10/3, Industrial Area, Islamabad
Agriculture Department 051-9108385 ICT Agriculture Complex, Mauve Area, G-11/4, Islamabad
Livestock & Dairy Development 051-9108384 ICT Agriculture Complex, Mauve Area, G-11/4, Islamabad
Water Management Department 051-9108386 ICT Agriculture Complex, Mauve Area, G-11/4, Islamabad
Soil Conservation Department 051-9108388 ICT Agriculture Complex, Mauve Area, G-11/4, Islamabad
Fisheries Department 051-9108386 Rawal Road, Main Rawal Dam, Islamabad.
Women Programme Officer 051-9260746 F-8 Markaz, Islamabad
Social Security Islamabad 051-4863980 Plot No. 27, Sector I-11/3, Faqeer Aipee Road, Islamabad
Islamabad Boys Scout Association Near Utility Stores Corporation (Headoffice), Blue Area, Islamabad
Islamabad Sports Board ICT Administration Complex, Mauve Area, G-11/4, Islamabad
District Attorney 051-9261241 F-8 Markaz, Islamabad
Dengue Fever Control Centre Health department, F-8 Markaz, Islamabad
District Polio Control Room (ICT) 051-9108070 ICT Administration Complex, Mauve Area, G-11/4, Islamabad

City Islamabad App

City Islamabad App is the official mobile phone app of the ICT Administration. The mobile app has been developed by the National Information Technology Board keeping in view the latest technology trends in service delivery. The smartphone app provides more than 40+ services for various departments. The app can be downloaded from the Android Play Store or Apple App Store. Notably, as of now, the mobile app has been downloaded more than 100,000+ times at various latest mobiles.

Features

List of some of the features offered by the City Islamabad Mobile App include:-

  • Online Payment Module
  • Online Forms Submission for various services
  • Online Tax Payment
  • Verification of records
  • Online Appointment

Some other features of the app include:

  • Places of Interest: The app provides information about all the popular tourist attractions in the city, including museums, parks, and historical sites.
  • City Guide: The City Islamabad App has a city guide that provides information about the best places to eat, shop and stay in the city.
  • Public Transport: The app provides information about the city’s public transport system, including bus routes and schedules.
  • Events: The app has a calendar of events happening in the city, including cultural festivals and sporting events.
  • Emergency Services: The app provides information about emergency services in the city, including hospitals and police stations.

Development & Finance Wing

The Development and Finance Wing of Chief Commissioner’s Office is headed by the Director (Dev. & Finance). Following branches are working under their control:-
  1. Accounts and Budget Branch
  2. Development Branch
  3. General and Coordination Branch
  4. Cash Branch

Main duties/functions of the Finance and Development Wing are as under and in performance of these functions/duties, the Director (Dev./Finance) is assisted by the Deputy Director (BS-18), Accounts Officer (BS-18) and Planning & Monitoring Officer (BS-17) as well as Assistant Director (General & Coord.) (BS-17):-

  • Planning, Evaluation and Coordination of Development Activities in the Islamabad Capital Territory including Public Sector Development Programme (PSDP) and Islamabad Development Package (IDP).
  • Pursuing the releases from Interior and Finance Division for the various Development Activities going on in Islamabad Capital Territory.
  • Responsible for the preparation of all the Schemes including Non-Development and Development in respect of the Islamabad Administration.
  • Supervises the progress of the Schemes/projects and issue instructions on behalf of the Chief Commissioner.
  • Processing of New Schemes for approval of the IDWP, CDWP & ECNEC.
  • Review of Public Sector Development Programme of ICT Administration, its processing for approval, allocation of funds, release of funds, expenditure, re-appropriation and all other matters related to PSDP.
  • Liaison with International Agencies like JICA, UNICEF, FAO, World Bank etc. for Foreign Aided Development Projects in ICT.
  • Holding of IDWP meetings for approval of Development Schemes of ICT up to Rs.60 million.
  • Misc Cases relating to Cooperative, LG & RD and Auqaf Department, ICT.
  • Cases of hiring of office/ residential buildings and matters relating thereto.
  • Cases of repair / maintenance of requisitioned / hired office / residential accommodation / buildings.
  • Cases of payment of rent of hired/requisitioned office/residential buildings of Islamabad Administration.
  • Cases of allotment of accommodation to the employees of ICT Administration.
  • Purchase and auction/disposal of vehicles of Islamabad Administration.
  • Repair/maintenance of vehicles and other matters relating thereto, of Chief Commissioner’s office.
  • Matters relating to the installation/ disconnection of official/ residential telephones of Chief Commissioner’s office and cases of payment of bills thereof.
  • Payment of utility bills of the hired buildings.
  • Cases of procurement of stationery including local purchase etc.
  • Purchase of office equipments/ furniture and fixture etc.
  • Repair and maintenance of machinery, equipments and office furniture etc., of Chief Commissioner’s office, ICT.
  • Other miscellaneous and protocol duties assigned by the Chief Commissioner, ICT.
  • Preparation of and submission of Non-Development and Development budget of Chief Commissioner’s Office, ICT and processing the same with the Ministry of Interior/Finance.
  • Processing/examination of budget estimates of all the offices/departments of ICT Administration and processing of the same with the Ministry of Interior and Finance.
  • Reconciliations of accounts with the office of the AGPR, Islamabad.
  • Accounts matters of all the offices/departments of ICT Administration.
  • Audit reports/paras pertaining to various offices/departments of ICT Administration.
  • Matters relating to Departmental Accounts Committee and Public Accounts Committee in respect of ICT Administration.
  • Grant of permanent advances to the employees of ICT Administration.

Information Box

Headed By:
Director (Dev. / Finance)

Address:
ICT Administration Complex, G-11/4, Mauve Area, Islamabad

Contact No(s): 051-9108105

Fax: 051-9108106


Administration Wing

The Administration Wing of Chief Commissioner’s Office, ICT is headed by the Director (Administration) who is assisted by the Deputy Director (Admin.) and Assistant Director (Admin.). The functions/duties of Administration Wing are as under:-
  • To process the cases for filling up of all BS-16 and above posts either by direct recruitment, by transfer or by promotion, in various offices/departments of ICT Administration, with the Ministry of Interior, Establishment Division, F.P.S.C. and Provincial Governments.
  • To process and scrutinize the recommendations of the departmental promotion committees received from ICT Police, and other offices/departments of ICT Administration for filling up of posts by promotion.
  • To process the cases of creation of posts in various offices/ departments of ICT Administration including Capital Territory Police.
  • To process all the Senate/National Assembly business relating to ICT Administration (including Questions, Adjournment Motions, Privilege Motions, Call Attention Notices, Motions under rule-194, Point of orders, Cut Motions etc.) with the concerned departments of ICT Administration and to ensure timely submission of replies/briefs thereof, to the Ministry of Interior.
  • To process the matters to be discusses in the meetings of Standing Committees of Senate and National Assembly and Government Assurances Committee, relating to various offices/departments of ICT Administration and timely submission of briefs for such meetings.
  • To process the disciplinary cases against the officers and employees of various offices/departments of ICT Administration, under the Government Servants (Efficiency and Discipline) Rules, 1973.
  • To process service appeals of employees of this Administration.
  • To process and scrutinize the parawise comments on all service appeals and Writ Petitions, filed in the Federal Service Tribunal, Islamabad High Court, and Supreme Court of Pakistan, before submission of the same to the Ministry of Interior/Law, Justice & Human Rights and to the courts concerned. These also include the appeals filed by the employees of the Capital Territory Police in various Courts.
  • To process cases of in-country training of employees/officers of ICT Administration, including Capital Territory Police.
  • To process the cases of foreign training/seminars etc., of officers of ICT Administration including Capital Territory Police and submission of the same to the Ministry of Interior/Economic Affairs Division.
  • To process the cases of grant of ex-Pakistan leave to the officers/ officials of ICT Administration including ICT Police.
  • To process the cases of grant of earned leave of employees of Chief Commissioner’s office, directorate of ail and all the officers of various offices/departments of ICT Administration including ICT Police.
  • All the reports/information asked by various Ministries/Divisions/ Departments relating to ICT Administration, – to obtain the same from the concerned departments, compilation and submission to the concerned Ministry/Division.
  • To maintain the C.R. Dossiers of the employees of Chief Commissioner’s office as well as officers of BS-17 and above of ICT Administration and submission of PERs of the officers to their parent departments/Establishment Division.
  • To maintain the record of “Declaration Of Assets” of the employees of Chief Commissioner’s office and officers of other offices/ departments of ICT Administration and submission of the same to the parent departments of the concerned officers and establishment division.
  • All other cases of administrative and personal management of the ICT Administration.

Information Box

Headed By:
Director (Administration)

Address:
ICT Administration Complex, G-11/4, Mauve Area, Islamabad

Contact No(s): 051-9108105

Fax: 051-9108106


Telephone Directory

Main Offices

Name Contact No. Address
Chief Commissioner Office 051-9108312-13 ICT Administration Complex, Mauve Area, G-11/4, Islamabad
Islamabad Police 051-9258371-77 Police Lines Headquarters, H-11, Islamabad
Deputy Commissioner Office 051-9108108
051-9108109		 ICT Administration Complex, Mauve Area, G-11/4, Islamabad

Departments

Name Contact No. Address
Revenue Department 051-9262372 Plot No. 65, Near Honda Workshop, I-10/3, Islamabad
Labour Department 051-9108397 ICT Agriculture Complex, Mauve Area, G-11/4, Islamabad
Industries Department ICT Agriculture Complex, Mauve Area, G-11/4, Islamabad
Cooperative Societies Department 051-9261239 F-8 Markaz, Islamabad
Auqaf Department – Tehsil Office, Plot No. 61-A, Service Road North, I-10/3, Industrial Area, Islamabad
Civil Defense Department 051-9160778 F-8 Markaz, Islamabad
Food Department – Tehsil Office, Plot No. 61-A, Service Road North, I-10/3, Industrial Area, Islamabad
Excise & Taxation Department 051-9265598 H-9, Islamabad
Local Government & Rural Development ICT Agriculture Complex, Mauve Area, G-11/4, Islamabad
Zakat & Usher Department – Tehsil Office, Plot No. 61-A, Service Road North, I-10/3, Industrial Area, Islamabad
Agriculture Department 051-9108385 ICT Agriculture Complex, Mauve Area, G-11/4, Islamabad
Livestock & Dairy Development 051-9108384 ICT Agriculture Complex, Mauve Area, G-11/4, Islamabad
Water Management Department 051-9108386 ICT Agriculture Complex, Mauve Area, G-11/4, Islamabad
Soil Conservation Department 051-9108388 ICT Agriculture Complex, Mauve Area, G-11/4, Islamabad
Fisheries Department 051-9108386 Rawal Road, Main Rawal Dam, Islamabad.
Women Programme Officer 051-9260746 F-8 Markaz, Islamabad
Social Security Islamabad 051-4863980 Plot No. 27, Sector I-11/3, Faqeer Aipee Road, Islamabad
Islamabad Boys Scout Association Near Utility Stores Corporation (Headoffice), Blue Area, Islamabad
Islamabad Sports Board ICT Administration Complex, Mauve Area, G-11/4, Islamabad
District Attorney 051-9261241 F-8 Markaz, Islamabad
Dengue Fever Control Centre Health department, F-8 Markaz, Islamabad
District Polio Control Room (ICT) 051-9108070 ICT Administration Complex, Mauve Area, G-11/4, Islamabad

Information Box


License For Private Security Company

Step-by-Step Process

  • Complete your documents as mentioned in the below section
  • Submit all the documents on the letter head pad of your company
  • The following verification reports will be obtained from the respective departments, before grant of license to operate in Islamabad Capital Territory:-
    • Office verification reports from Deputy Commissioner, Senior Superintendent of Police, and AIG of Police (Special Branch), Islamabad
    • Antecedent verification reports of Directors from the Police/Special Branch through respective Provincial Home Departments
  • Time frame for the is process is 120 to 180 days subject to receipt of clear verification reports

Documents Required

  • Application on the prescribed form (Annex-I) duly filled in all respect and signed by all directors
  • Undertaking on stamp paper of Rs.100/- (Annex-II)
  • Copy of NOC issued by the Ministry of Interior for registration of company with Security Exchange Commission of Pakistan (S.E.C.P).
  • Copy of Bank challan regarding deposit of Rs.10,000/- (Federal Government fee for registration of Company with S.E.C.P)
  • Registration Certificate with S.E.C.P., duly attested
  • Copy of office lease agreement in commercial area of Islamabad
  • Valid CNICs and latest photographs of all directors of the company
  • In case an ex-Army person is Director of the company, a certificate from GHQ to the effect that said ex-Army officer was not court martialled during army service

Frequenty Asked Questions

  • Identify all such process and transactions, which initiate with submission of an application by a legal or natural person and culminate in issuance (or denial) of a certificate approval letter, licence, permit, or any other similar instrument?
    The Chief Commissioner Office deals with the issuance of license to the Private Security Companies for operation in Islamabad Capital Territory under the Private Security Companies Ordinance, 2001 and Private Security Companies Rules, 2001

Information Box

Dealing Authority:
Director (Admin)

Relavant Law(s):
–

Address:
Home Branch (Security), ICT Administration Complex,
G-11/4, Mauve Area, Islamabad

Timings:
Monday – Friday
08:00 AM : 03:00 PM

Processing Fees:
Rs/- 10,000 in NBP

Processing Time
4-6 Months

Download Form(s):
Private Security Company
Undertaking


File a Complaint

ICT Administration is committed to providing excellent services and every attempt is made to deal with complaints on the spot, however, if you would like to submit a complaint we would like to assure you that we will act in an open and honest manner, and within clear time frames.

All the complaints / suggestions we receive will be forwarded to the concerned department of ICT Administration for their action and response. We will notify you about the action taken regarding your complaint.

How to submit a complaint?

If you want to submit a complaint, or provide feedback, you can do so using one of the following methods:

  • Write to:
    Chief Commissioner Complaint Cell,
    ICT Administration Complex,
    Mauve Area, G-11/4,
    Islamabad

Please note that after we assess your complaint we may directly refer it to another officer / department. We will only do so where this action is necessary and appropriate to assist you try and resolve your complaint.

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Islamabad Sports Board

Islamabad Sports Board aims at the promotion of sports activities in Islamabad in coordination with all other sports organizations.

Objectives & Functions

  • To organize, promote and develop sports, game and physical education in accordance with the policy of the Government
  • To ensure mass participation in sports, games and physical education
  • To arrange as per availability of funds, coaching and training programs
  • To register Associations of Sports, hold their elections under supervision of the Board in the ICT.
  • To promote formation and efficient functioning of the Associations of Sports in the ICT
  • To issue guidelines to the Associations to frame their bye-laws
  • To maintain continuous liaison and coordination with Pakistan Sports Board, Provincial Sports Board, Federations and Associations working in Pakistan
  • To encourage and promote sports up to club level
  • To organize annual youth competitions of various sports, games etc in ICT
  • To organize Inter-Provincial, Inter-district, Intra-district, local/club based tournaments
  • To collaborate Pakistan Sports Board, National Sports Federations and Associations in holding National Sports events
  • To maintain liaison with Federal Government, Provincial Governments and their respective Education Boards, Departments, Federations, Associations, Organizations and institutions to promote sports, games and physical education in ICT and implement policy of Government thereof

Services Offered

  • Promotion of sports in Islamabad
  • Registration of Sports Associations
  • Organizing sports events

Information Box

Head of Department:
Secretary (Sports)

Office Address:
Plot No 61-A, Teshsil Office Building, Industrial Area, I-10/3, Islamabad

Email:
–

Contact No(s):
051-9258263


Services

Contact Us

We aim to keep you at the heart of everything we do. We welcome your feedback about our departments and services to help us improve what we do and how we do it. Please feel free to send us your comments, questions, feedback and complaints.

All the complaints / suggestions we receive will be forwarded to the concerned department of ICT Administration for their action and response. We will notify you about the action taken regarding your complaint.

Main Offices

Name Contact No. Address
Chief Commissioner Office ICT Administration Complex, Mauve Area, G-11/4, Islamabad
Islamabad Police 051-9258371-77 Police Lines Headquarters, H-11, Islamabad
Deputy Commissioner Office 051-9108108
051-9108109		 ICT Administration Complex, Mauve Area, G-11/4, Islamabad

Departments

Name Contact No. Address
Revenue Department 051-9262372 Plot No. 65, Near Honda Workshop, I-10/3, Islamabad
Labour Department ICT Agriculture Complex, Mauve Area, G-11/4, Islamabad
Industries Department ICT Agriculture Complex, Mauve Area, G-11/4, Islamabad
Cooperative Societies Department 051-9261239 F-8 Markaz, Islamabad
Auqaf Department – Tehsil Office, Plot No. 61-A, Service Road North, I-10/3, Industrial Area, Islamabad
Civil Defense Department 051-9160778 F-8 Markaz, Islamabad
Food Department – Tehsil Office, Plot No. 61-A, Service Road North, I-10/3, Industrial Area, Islamabad
Excise & Taxation Department 051-9265598 H-9, Islamabad
Local Government & Rural Development ICT Agriculture Complex, Mauve Area, G-11/4, Islamabad
Zakat & Usher Department – Tehsil Office, Plot No. 61-A, Service Road North, I-10/3, Industrial Area, Islamabad
Agriculture Department 051-9108385 ICT Agriculture Complex, Mauve Area, G-11/4, Islamabad
Livestock & Dairy Development 051-9108384 ICT Agriculture Complex, Mauve Area, G-11/4, Islamabad
Water Management Department 051-9108386 ICT Agriculture Complex, Mauve Area, G-11/4, Islamabad
Soil Conservation Department 051-9108388 ICT Agriculture Complex, Mauve Area, G-11/4, Islamabad
Fisheries Department 051-9108386 Rawal Road, Main Rawal Dam, Islamabad.
Women Programme Officer 051-9260746 F-8 Markaz, Islamabad
Social Security Islamabad 051-4863980 Plot No. 27, Sector I-11/3, Faqeer Aipee Road, Islamabad
Islamabad Sports Board 051-9258263 Plot No 61-A, Teshsil Office Building, Industrial Area, I-10/3, Islamabad
District Attorney 051-9261241 F-8 Markaz, Islamabad
Dengue Fever Control Centre Health department, F-8 Markaz, Islamabad
District Polio Control Room (ICT) 051-9108070 ICT Administration Complex, Mauve Area, G-11/4, Islamabad

Information Box

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